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The Facts About Online Dues Payments

Paying homeowner dues has never been easier than right now! In addition to the many payment options available up until now, homeowners can now pay association dues 24 hours a day, 7 days a week online at our web site at hickory hills.co! You can also call 1-866-289-5977 to make a payment but there will be an additional $5 surcharge to use a customer service representative.  We have compiled some of the most frequently asked questions about online payments:

 

 

Why should I pay online?

Here are 4 good reasons why you should pay online:

1. It's simple – Setting up an account is as easy as entering in your personal information. After that, you are ready to go!

2. It's safe - All transactions are 128-bit encrypted for your security and peace of mind.

3. It's fast – Once your account is initially set up, you can pay dues in less than two minutes!

4. It's convenient - You can make an online payment 24 hours a day, 7 days a week, 365 days a year with the exception of any unforeseen technical problems that prevent this service being available.

What payment options are available?

You can pay your dues using your Visa, MasterCard, or Discover. Additionally, you can pay via your standard checking account using             e-checks.

How do I know my payments have gone through?

Every time you initiate a payment online, a reference number and transaction receipt are automatically generated and sent to you via email. These are then kept in the database and can be printed for your records.

What security measures are in place?

Your personal information is encrypted and stored on a secure server under a login and password that you define. This information is completely separate from your community web site profile, and can be changed by you at any time. The transmission of credit card or bank account information takes place over a secure connection.

How much does it cost?

There is a $14.95 transaction fee for paying your dues online by eCheck or Visa/MasterCard/Discover. If you setup an automatic recurring eCheck payment, the fee is only $2 per transactionIf you call in to make a payment, there will be a $5 surcharge on top of the $14.95 transaction fee.

Once I pay online, do I have to pay online every month?

No. This service is available for your convenience. If you pay online this month, you can send a check next month. There are no automatic payments unless you specifically define them, so you remain in control.

When will the funds be deducted from my account?

A payment may take up to 6 business days before it appears on your account. Payments made via credit card will typically be processed within 48 hours.

How do I setup my account?


Log in to your web site, click "Pay Dues" to go to the new online payment feature. If this is your first visit, click “Create Login”. Next, provide your profile information.  Once this section is complete, an account has been successfully created, and you may now click “continue” to set up a bank account or credit card from which to make payments.

 


By Credit Card or Electronic Check
Visa MasterCard Discover eCheck NYCE Star Pulse Pay

If this is the first time you are paying your dues online, please click CREATE LOGIN .
If you have paid online before, please login below and note that this Login
may be different than the login you use to get to the resident section of this Web Site.
 
Username:
Password:


CREATE LOGIN   |  FORGOT LOGIN

Need Help?

Email Support
customerservice@rentpayment.com


This site is provided by Hickory Hills Property Owners Association